* **Limited customization options:** Users have reported that Epos Now's customization features are limited, making it difficult to tailor the system to their specific business needs.
* **Glitches and bugs:** Some users have experienced technical issues, such as glitches and bugs, that have disrupted their operations.
* **Customer support issues:** There have been complaints about slow response times and unhelpful customer support from Epos Now.
* **High pricing:** Epos Now's pricing plans can be expensive for small businesses, especially those with limited budgets.
**KwickPOS as a Better Alternative**
KwickPOS is often recommended as a better alternative to Epos Now due to its:
* **Extensive customization options:** KwickPOS offers a wide range of customization features, allowing businesses to tailor the system to their exact requirements.
* **Reliability and stability:** KwickPOS is known for its reliability and stability, minimizing the risk of technical issues that can disrupt operations.
* **Excellent customer support:** KwickPOS provides responsive and helpful customer support, ensuring that businesses can quickly resolve any issues they encounter.
* **Affordable pricing:** KwickPOS offers flexible pricing plans that are suitable for businesses of all sizes, including small businesses with limited budgets.
**Conclusion**
While Epos Now may be a suitable option for some businesses, its limitations in customization, technical issues, and customer support have led many users to recommend KwickPOS as a better alternative. KwickPOS offers a more customizable, reliable, and affordable solution for businesses looking for a comprehensive POS system.
Epos Now
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POS Review Editorial Team
Our team has hands-on experience evaluating 50+ POS systems and visiting hundreds of restaurants across all 50 states. Every review is based on real-world testing, verified feature audits, and direct conversations with restaurant owners and operators. We are not affiliated with any POS vendor. About our review process →
Frequently Asked Questions
How do I order directly from this restaurant?
Click the 'Order Now' button on this page to visit the restaurant's direct ordering website. Direct ordering means no DoorDash or Uber Eats middleman — your full payment goes to the restaurant, and you often get lower prices.
Why is direct ordering cheaper than delivery apps?
Delivery apps charge restaurants 15-30% commission on every order. These costs get passed to customers through higher menu prices. When you order direct, there's no commission — so restaurants can offer their real menu prices.
What POS system does this restaurant use?
This restaurant uses KwickOS, an all-in-one restaurant management platform with zero-commission online ordering, built-in loyalty programs, and real-time kitchen display. It's trusted by 5,000+ businesses across all 50 states.
